IT Services Help

Help Desk - Andersen Hall Room 2000

Hours

Monday - Friday: 7:45 a.m. - 4:30 p.m.

Fall and Spring Semester Hours

Monday - Thursday: 7:45 a.m. - 7:00 p.m.
Friday: 7:45 a.m. - 4:30 p.m.

ResNET Help Desk - Goodhue Hall Room 19

Hours

Monday - Friday: 8:00 a.m. - 4:30 p.m.

Fall and Spring Semester Hours

Monday - Thursday: 8:00 a.m. - 9:00 p.m. (email/call only after 6 p.m.)
Friday: 8:00 a.m. - 6:00 p.m.
Saturday & Sunday: Noon - 6:00 p.m. (email/call only)

Lenox Library - Allen Hall

Hours
Monday - Friday: 7:45 a.m. - 4:30 p.m.

• Install Network Printer (employees)
• Computer Guest Access Accounts
• Search our ServiceNow Knowledge Base
• Net-ID Password Management with Okta
  • New or returning student or employee, START HERE!
  • Current student or employee password reset instructions
  • Current student or employee forgot password instructions
• Technology Purchasing - Hardware (employees)
• Technology Purchasing - Software (employees)
• Create an Email List (employees)
• Canvas Support
• Add an Event to the Calendar
• Net-ID Name Change Request Form

Submit your own ticket (incident)

Not finding what you need? See our full catalog at helpdesk.uww.edu or contact the Help Desk.