Financial Services

COVID-19 Financial Services Information

During this unprecedented time, Financial Services continues to be here for you. Our offices remain open, and we have taken proactive steps to minimize health and safety risks by altering working conditions. Customer service remains a priority, and operations are ongoing which includes refunding students in a timely manner. Updates to this page will be completed as more information becomes available.


The Financial aid office processed the Higher Education Grant on Thursday March 25, 2021; the mones have been fully distributed.  For questions related to the Higher Education Grant please contact the Financial Aid office at uwwfao@uww.edu.

We encourage you to make a payment to reduce your balance and/or contact the UWW Financial Aid office to indentify additional aid options uwwfao@uww.edu.  A past due balance may prevent future enrollment, processing of transcripts or diplomas and will incure future month finance charges.  If you would like to learn more about your student account, contact Student Accounts Office at sfs@uww.edu

Students with account balances less than $500 qualify for priority registration. We encourage you to make a payment to reduce your balance and/or contact the UWW Financial Aid office to indentify additional aid options uwwfao@uww.edu.  If you would like to learn more about your student account, contact Student Accounts Office at sfs@uww.edu

Any questions on university operations related to Warhawks Return or COVID-19 visit the Warhawks Return page at https://www.uww.edu/warhawks-return.  You can also email covid19info@uww.edu.

The Financial aid office processed the Higher Education Grant on Thursday March 25, 2021; the mones have been fully distributed.  For questions related to the Higher Education Grant please contact the Financial Aid office at uwwfao@uww.edu.

From March 13, 2020 until September 31, 2021, 0% interest is being assessed to most federal student loans. In addition, if you are in repayment, your student loans have been placed on administrative forbearance (temporary suspension) until September 31, 2021, but you can still make a payment if you so choose. For more information on Federal Student Loans and COVID-19, visit Federal Student Aid.

Many families are experiencing reduced income as a result of COVID-19 and wondering if they should update their FAFSA application. According to the Federal Student Aid site, the 2021-22 FAFSA application requests 2019 income tax records. For many, 2019 income does not reflect their current situation. They suggest contacting individual schools for which you are applying to explain and document the change in income. Click here for more information on the FAFSA application. 

Here are some financial activities to consider if you have extra funds:

  • Review your student account balance in WINS and make a payment on any past due balance.
  • Continue to pay your bills - Pay your cell phone, rent, utilities, and more each month as normal.
  • Reduce your credit card debt - Most student credit cards have a higher interest rate. If you are carrying a balance on your credit card and have extra funds, consider paying down on this debt.
  • Pay down student debt - If you incurred student loans during this academic year, the loan most likely was used to pay for your education and living expenses. Consider using any extra monies due to university refunds like housing, meal plans, parking, weight room and more to make a student loan payment and reduce the amount of debt you owe. Visit Federal Student Aid to identify your loan servicer and to manage your loans.
  • Savings - An emergency fund savings helps students prepare for unexpected expenses in the future without worrying about being unprepared for unexpected expenses. Consider taking your excess funds and saving a portion (or all) for the future.

The Financial Literacy Center (FLC) is a free financial resource for all UW-W students. The FLC exists to help student address questions and concerns related to their personal money management. Although in person appointments have been suspended, virtual one-on-one coaching sessions are being conducted and can be requested online, by email (finlit@uww.edu), or by phone (262-472-4947).