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Research@UWW

ILL & ILLiad

ILLiad Information

ILLiad is a library service that allows students, faculty, and staff of the University of Wisconsin-Whitewater to place Interlibrary Loan requests quickly and efficiently.

In the online ILLiad system, users can request materials; track, edit, and view the history of their requests; make renewal requests; and download electronically received items.

This is a FREE service. View the directions video or read more in the sections below.


  1. Check Research@UWW (search for the item title) to see if we already have the item at Whitewater.
  2. If it’s not at Whitewater, check to see if it’s held in another UW System library (search for the item title in “quotation marks”). You can request those items by using the UW Request link in the item record itself. UW Request is also free and usually faster than ILL.
  3. To make an ILL request:
    1. Log in to ILLiad here or via the My Accounts link in the top right corner of most library pages
    2. Select New Request: Book (for complete books) or New Request: Article (which is also used for book chapters)
    3. Fill out at least the *required fields. Filling out more information will help us get the item to you faster!
    4. For the Books form: Only if you are an online-only or graduate student and would like us to mail the item to your home free of charge, enter your home address in the Comments field.
    5. Submit Request
    6. You can monitor your request at any time by logging in and viewing the Main Menu. You will be emailed when your item is available.

FAQs

Books and other items that come through the mail take approx. 5-7 business days; articles and chapters that come as electronic PDFs usually take 2-3 days and can be downloaded from the ILLiad site.

Rare or unique items may take longer to receive or not be available to loan at all.

Log in to ILLiad and go to the Main Menu. You can view your current requests with their status here. The status might say:

      Awaiting request processing = we have received your request and staff will be on it soon.

      Awaiting copyright clearance = we are checking for compliance with national copyright guidelines.

      Cancelled = this might have been cancelled because it is a duplicate request, will be fulfilled through UW Request instead, or no library is able to lend it. Read the notification email or check your Illiad account for more information.

Not all ILLiad items are renewable. If the item is renewable, the lending library, not UWW, determines the new due date.

Please make the renewal request before the due date. Log in to your ILLiad account, go to Checked Out Items, and select the Request Renewal link (found at the top of the page)

It’s not automatic, because we must request a renewal from the lending library, but you should receive a notification within a day or two.

University of Wisconsin-Whitewater
Interlibrary Loan / Document Delivery / UW Request Office
2103 Andersen Library
Email: libill@uww.edu
Phone: 262-472-5524

Whitewater Campus

Federal Depository Library Program Logo

Andersen Library
750 West Main Street
Whitewater, WI 53190-1790
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Circulation Desk: 262-472-5511
Reference Desk: 262-472-1032

Rock County Campus

Gary J. Lenox Library
2909 Kellogg Avenue
Janesville, WI 53546
Get Directions »
608-758-6533

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