Student Support Services & Learning Support Center Director - College of Integrated Studies - 20624
ATTENTION:
The College of Integrated Studies at the University of Wisconsin-Whitewater, Rock County Campus is seeking a Student Support Services and Learning Support Center Director (ACADEMIC PROGRAM DIRECTOR (B), AE127).
JOB DETAILS:
The UW-Whitewater, Rock County campus is seeking a student development focused director with experience in PSE educational services, the ability to lead with humor, and an innovative approach to student success.
The Director of Student Support Services and the Learning Support Center oversees the federal TRIO Student Support Services program and the Learning Support Center, which is closely tied to TRIO-SSS services, on the UW-Whitewater, Rock County campus. This includes being responsible for supervision, training, and evaluation of staff; program development, fiscal management, and development of program budgets; oversight of student eligibility and service data; oversight of preparation and submittal of federal and state annual program reports and proposals for grants.
The Director directly supervises approximately eight FTE, as well as additional student staff. This position reports to the Dean of the College of Integrated Studies (LSC) and the Executive Director of TRIO & Educational Opportunity Programs (TRIO-SSS). This is a 100% FTE, annual appointment.
QUALIFICATIONS:
Minimum Qualifications:
- Master's degree or equivalent
- Five years of combined experience:
- At least three of which must be in the administration of developmental education or programs serving students that are first-generation, economically disadvantaged, and/or have a disability.
- Up to two years may be teaching in higher education
- Budget development experience
- Experience supervising staff
Desired Qualifications:
- Earned doctorate
- Experience advising students in a postsecondary education institutional setting
- Experience supervising student staff
- Experience managing tutorial services in a postsecondary setting
- Experience working with state and/or federally funded programs
- Demonstrated grant writing success
- Life experiences similar to those of students to be served, research skills, and understanding of university structure
Knowledge, Skills, and Abilities:
- Excellent interpersonal, oral, and written communication
- Organizational skills
- Demonstrate the ability to lead a team under tight timelines and changing priorities
- Exceptional attention to detail and the ability to perform non-routine work with collaborating parties
- Excellent judgment and decisiveness, high integrity, enthusiasm, diplomacy, and tact
- Collaborative leader who engages and empowers an organized team of professionals, fostering a strong, cohesive, team environment
- Ability to work independently
- Ability to work with internal and external teams and partners
- Willingness and ability to actively follow applicable safety rules and regulations, including necessary training drills.
- Ability to interact respectfully with people from diverse socioeconomic, cultural, and ethnic backgrounds.
RESPONSIBILITIES:
Student Support Services
Supervision
- Supervise FTE staff; providing direction and support.
- Coordinate hiring and training of student staff.
- Minimally, but not limited to, provide annual performance reviews for all direct reports.
- Follow all UW System, UWW, and departmental policies and procedures for hiring and supervision.
Fiscal Management
- Maintain grant and applicable state budgets as assigned
- Oversee the scholarship disbursal process of the SSS student grant aid program in collaboration with the Financial Aid Office.
- Coordinate yearly budget contracts as needed
Strategic Planning, Policy, and Implementation
- Establish goals and objectives for the SSS program with both formative and summative evaluation plans.
- Establish recruitment procedures and goals annually
- Manage and support the integrity of student data management resources
- Define programmatic goals and ensure their proper implementation, autonomously and in collaboration with appropriate stakeholders, within broadly defined strategic goals for the University of Wisconsin-Whitewater
- Utilize departmental scholarships and grants to increase capacity for service delivery that includes applicants and recipients
Curricular/Program Development and Implementation
- Direct, design, plan, administer engagement and enrichment activities for scholars including programs and for credit courses to assist retention and graduation of project students. Implement all federally required SSS services and allowable services as appropriate.
- Coordinate professional advising and academic coaching services to project students.
- Connect students with sources of financial aid, including project and campus scholarships.
Evaluation and Reporting
- Review all SSS student applications for approval during each academic year; determine and document eligibility.
- Complete all internal and external reports as requested by individual program contacts, US Department of Education (ED), UW System, and/or, UWW administration
- Prepare reports to track program development and contributions to UW System and University strategic goals.
- Maintain individual student files and ensure that they contain the student intake and eligibility documentation, academic history, grades, and documentation of receipt of service as required by ED.
Additional Responsibilities
- Adjust work schedule to include occasional weekends and evenings and travel to fulfill professional obligations of overseeing program delivery and events.
- Attend training, conferences, and informational meetings as needed
- Serve as departmental representative for various campus and community events
- Represent the University and/or the division on system-wide or community-based committees as assigned.
- Participate in divisional and university committees and task forces, including university governance processes, as assigned, nominated, and/or elected.
Learning Support Center
Supervision
- Supervise staff; providing direction and support.
- Coordinate hiring and training of student staff.
- Minimally, but not limited to, provide annual performance reviews for all direct reports.
- Follow all UW System, UWW, and departmental policies and procedures for hiring and supervision.
Fiscal Management
- Maintain budgets as assigned
- Coordinate yearly budget contracts as needed
Curricular/Program Development and Implementation
- Direct, design, plan, administer tutorial and academic coaching activities for UWW-Rock County to promote retention and graduation of students. Coordinate academic coaching services to project students.
- Coordinate with the UWW Main Campus Tutoring Center for opportunities to collaborate
- Connect students with sources of financial aid, including project and campus scholarships.
- Connect students with other campus-wide HIPs to support academic success.
UNIVERSITY INFORMATION:
UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university's 11,000 students at its main and Rock County campuses. The team provides high-impact practices and academic programs - online and in person - from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW has approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university's arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities - a priority mission since the 1970s.
UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin's Park Place.
The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.
ORGANIZATION INFORMATION:
The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System (https://www.wisconsin.edu).
Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).
Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.
The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.
For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.
COMPENSATION AND BENEFITS:
Well-qualified candidates can expect a starting annual salary within a range of $62,500 - $65,000 commensurate with the candidate's education, related experience, and qualifications.
UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure.
CONDITIONS OF APPOINTMENT:
University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.
TO ENSURE CONSIDERATION:
This position will remain open until filled; however, the first review of applications will take place April 14th, 2024. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.
If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hrstudent@uww.edu.
For questions regarding this position, please contact:
Kelli Thornton
TRIO Department Assistant
262-472-1126
TO APPLY:
Only complete application packages will be considered. This includes online submission of the following documents:
- Cover Letter
- Resume
- Name and contact information for three professional references
- Transcripts from all degrees earned (transcript photocopies are acceptable for initial application)
This Job ID is 20624.
Application Links:
A potential applicant who is NOT currently employed by the University of Wisconsin System, click here:
UW-Whitewater External Applicants
A current employee of the University of Wisconsin System, click here:
UW-Whitewater Internal Applicants
Before you get started with the online application process, we recommend you preview the frequently asked questions (FAQs) by selecting the link below.