Human Resources
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  1. Division of Finance and Administrative Affairs
  2. Human Resources
  3. Employee Assistance Program

Employee Assistance Program

Acentra is the provider of the Employee Assistance Program for UW-Whitewater

The Employee Assistance Program (EAP) provides you and members of your household with confidential resources to address personal/work-related concerns, assist with legal/financial situations or help with work-life balance. Access to EAP services is employer-paid. You do not need to be enrolled in the State Group Health Insurance Program to use the EAP services.

EAP services are administered by Acentra Health (formerly Kepro). Contact the EAP for services or access their tools and resources by:

  • Phone: (833) 539-7285 or (877) 334-0489 (TTY)
  • Website: sowi.mylifeexpert.com/ (use SOWI as the Company Code to create an account)

EAP services are available to employees for 12 months following termination of employment.

 Acentracan provide assistance for the following (but not limited to) list of topics:

  • Work stress
  • Family challenges
  • Divorce
  • Substance abuse
  • Legal services
  • Marriage counseling
  • Anxiety
  • .. and much more!

Acentra Login » 
Acentra Home Page »
UW System EAP Page »


The Employee Assistance Program (EAP) provides you and members of your household with confidential resources to address personal/work-related concerns, assist with legal/financial situations or help with work-life balance. Access to EAP services is employer-paid. You do not need to be enrolled in the State Group Health Insurance Program to use the EAP services.

Every month, Acentra will be hosting a live webinar. On the second Wednesday of each month from 12:30 – 1:30pm. To register, visit sowi.mylifeexpert.com. To create an account, you will use the code SOWI. That months webinar will be listed on the main page  below  MY BENEFITS. You can also click to view/register for upcoming events there as well.

Webinar Schedule

These services are available 24/7, every day of the year. They are completely confidential and at no cost to you. You do not need to be enrolled in the State Group Health Insurance to use the EAP.”

Phone: 833-539-7285 or 877-334-0489 (TTY)

Login Portal: https://sowi.mylifeexpert.com/ (username: SOWI). Account set-up required to access online resources

Website: https://acentra.com/solutions/care-management/employee-assistance-program/

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