Hours, locations, and information
University Health and Counseling Services is located at Ambrose Health Center on the Whitewater campus on Starin Rd. just to the east of the UW-Whitewater Bookstore and across the street from campus parking lot 14.
UHCS is open Monday through Friday, 8 a.m. to 4:30 p.m.
Appointments are highly recommended, and some can be made on the same day. Make a health appointment in-person at the health center, by calling, or on the MyUHCS portal.
Counseling sessions and intake appointments can be made in-person or over the phone; counseling sessions cannot be scheduled on the MyUHCS portal. Crisis walk-in appointments are available at UHCS Monday through Friday, 8 a.m. to 4 p.m.
UHCS is not an emergency or urgent care facility. For medical emergencies, call 911. Experiencing a mental health crisis? We’ve got resources for you. Mental health crisis resources »
To make an appointment, view messages, and check billing, log into MyUHCS.
UHCS on the Rock County campus is located at the Warhawk Solution Center in room 104 of Hyatt Smith Hall. Services are available by appointment only — call 262-472-1300 to schedule. Your first visit is free.
To access counseling services on the Rock County campus, call 262-472-1305 to make an appointment. There are no fees for counseling at Rock.
Rock students are welcome to schedule appointments and access services on the Whitewater campus, available Monday through Friday, 8 a.m. to 4:30 p.m. Shuttle service is available.
The closest emergency room facility is Fort Memorial Hospital, located in Fort Atkinson, an approximately 8-mile drive from the Whitewater campus. It is open 24 hours a day, 7 days a week.
The emergency room at Aurora Lakeland Medical Center in Elkhorn, approximately 20 minutes from the Whitewater campus, is also open 24 hours a day, 7 days a week.
Emergency rooms are designed to treat life-threatening or severe conditions. Students experiencing the following symptoms who are stable and can safely travel should be transported to an emergency room:
- Chest pain, trouble breathing, or severe allergic reactions
- Loss of consciousness or seizures
- Serious head injury or confusion
- Heavy bleeding or deep wounds
- Suspected poisoning or overdose
- Severe burns
- Sudden weakness, vision problems, or stroke-like symptoms
- Major trauma (car accidents, falls from height)
When in doubt, call 911.
Urgent care facilities are located in Whitewater, Fort Atkinson, and Elkhorn.
Edgerton Hospital Urgent Care: 608-561-6740
Fort Memorial Hospital Urgent Care: 920-568-5333
Aurora Lakeland Medical Center: 262-741-2000
Urgent care facilities are designed to treat non life-threatening but urgent issues, including:
- Minor fractures or sprains
- Cuts needing stitches (not severe bleeding)
- Flu, COVID-19, strep throat, or fever
- Ear infections or sinus infections
- Urinary tract infections (UTIs)
- Minor asthma symptoms (no severe breathing trouble)
- Rashes, minor burns, or insect bites
- Sports or campus-related injuries that aren’t severe
- UHCS After Hours Mental Health Crisis Line: 262-472-1305
- 988 Suicide & Crisis Line: call, text, or chat 988
- ConnectNow offers free, virtual crisis counseling provided by licensed mental health professionals through the Mantra Care Hub.
- Video sessions and text support are available daily through the Care Hub from 7 a.m. to 11 p.m.
- Phone support is available 24/7 at 888-531-2142
- Get help now with MantraHealth »
- UW-Whitewater Police non-emergency: 262-472-4660
- UW-Whitewater sexual misconduct line: 262-472-1060 (24-hour number)
Always call 911 if you’re experiencing a life-threatening emergency
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Learn how UHCS provides inclusive healthcare and works to eliminate health disparities at UW-Whitewater.
Contact us
Have questions for University Health and Counseling Services?
uhcs@uww.edu | 262-472-1300